Markdown Mom’s Find
Every home chef knows how Le Creuset is a premier line of cookware, made with cast iron and enamel, under the name Cousance this line was noted for its’ even cooking, and one pot meals. But because of its’ superior reputation, it is very expensive and out of budget considerations for most of us. Even online auctions list Le Creuset in used condition and sell for about $70-$100 depending upon condition, including shipping and handling.
However, just in time for Mother’s Day, now is the time to get a 3 1/2 qt. Wide Dutch Oven from Williams-Sonoma, in Flame *or Lemongrass* (pictured),for $99.95 plus sh, sales tax! I know, what a terrific deal!! This is a small size, but perfect for making one pot meals for 2-4 people, or for making that perfect risoto.
How did this come about?
Well, Williams-Sonoma’s May 2009 Catalog has the advertised $99.95 price on page 10, reg.$250 . The only colors that the ad lists(and you will see this is important) still in stock are flame (red) *and lemongrass (green)*. On page 50, under Price Guarantee, the catalog states that every price in the catalog is guaranteed through May 11, 2009.
However, when you go to the site, you see that the regular price is listed at $250, and the sale price is $185. Call the catalog order #1-800-541-2233 and insist that they give you these items as listed in the catalog! What Markdown Mom found out that they will first charge you the internet sale price of $185 and then credit your account for $85.05 +the difference in shipping costs and sales tax–insist on it, if any problem ask to speak to a supervisor. They are legally obligated to honor this advertised price! Be sure to write down who you talked to, the date, and the confirmation number of the order. When you get an email from customer service, reply to them with a note of what you believe will be charged on this order. Here is Markdown Mom’s email to use as a sample:
This message is to confirm the terms of this order. Per Customer Service
Rep (name here)/Supervisor ( name here), this order was placed with the
understanding that the catalog price of $99.95 for the 3 1/2 qt. Le Creuset
Dutch Oven would be honored since this price is the advertised catalog
price and according to the catalog (page 50) was good to May 11, 2009.
That the item was advertised and available in (lemongrass or flame). That the
difference between the online and catalog price of $85.05 would be credited
to my (name of charge card) along with a reduction accordingly on the shipping and
handling, and sales tax. That this order would immediately be corrected to
reflect the prices listed in the May 2009 catalog. Therefore, the
final price charged to my (charge card) will be $99.95 +sh, tax. Thank you.
Save this email, this is your guarantee that you get the catalog price. Check your emails frequently or call Williams-Sonoma (it takes about 24-48 hours to process order and to credit your account).
*This item is also available in Dijon (yellow), however that is not a color listed in the catalog–but you may try to get them to let you get that color anyway for the catalog price.
May 11, 2009 deadline is only 2 days away, so act quickly. Great gift for Mother’s Day–just tell her its’ in the mail!